Title Customer Relation Executive
Location Bengaluru
Job Information

JOB RESPONSIBILITIES

  • Able to multi-task
  • Excellent Communication skill in English; verbal and listening skills
  • Good typing skills
  • Able to interpret needs and articulate best responses
  • Good command of grammar and spelling
  • Able to mirror the caller’s style

SKILL REQUIREMENTS

  • Must have the ability to communicate clearly with clients at varying levels, conceptually and tactically.
  • Good verbal/written communication skills.
  • Should be open to work in 24 by 7 environments.

YOU SHOULD APPLY IF

  • You enjoy solving problems (and are good at it!)
  • You can take handle customer, and love serving with a smile.
  • You have good oral/written communication skills
  • You are innately curious, and take time out to keep up with industry trends
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Title Product Specialist (Sales)
Location Bengaluru
Job Information

Roles & Responsibilities :

  • Coordinate with sales management to develop business plan for assigned account.
  • Understand and effectively presents and delivers presentations on the product lines.
  • Establish pricing strategy to improve product sales.
  • Identify, analyze and implement new methods and techniques to determine sales growth.
  • Assist, support and coordinate sales personnel in performing daily sales activities.
  • Analyze markets in order to identify new sales and business opportunities.
  • Collaborate with senior management and sales team to develop successful sales techniques.
  • Compile and track sales data.
  • Develop new ideas to retain existing customers.
  • Assist in developing marketing campaigns, materials and events to promote company products.
  • Continuously review industry trends and client feedback to anticipate future market needs;working closely with product management.
  • Handle both field and indoor sales activities.
  • Meets assigned targets for profitable sales growth in assigned product lines.
  • Provide relevant information to customers about the product which is assigned.

Required Skills

  • Excellent verbal and written communication skills
  • Good Interpersonal and presentation skills
  • Organized and good planner
  • Efficient in time management
  • Able to meet deadlines
  • Excellent negotiation skills
  • Should have basic understanding about IT industry
  • Should have dynamic personality.
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Title Linux Server Administrator
Location Bengaluru
Job Information

Work Experience : 0-5 Years

Roles & Responsibilities :

  • To communication & provide technical support to customers through phone, chat, & tickets system Erictos CRM.
  • Installation & configuration of web hosting control panels like Cpanel, Plesk, DirectAdmin
  • Installation & Maintenance of Virtual Servers & Masters on XEN, OpenVZ, Parallels Panel.
  • To install on remote Linux & Windows server’s applications. e.g: PHP – applications, CPanels, etc.
  • Configure and manage a sophisticated DNS environment
 Required Skills
  • Graduates with Redhat or Systems Administration experience preferred in web hosting industry
  • Thorough knowledge of Linux server management.
  • Outstanding troubleshooting skills.
  • Be willing to work on 2 years contract & be willing to work in night shifts if required.
  • Commitment to provide timely and quality support to customers both within and outside the organization.
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Title Sales Manager
Location Bengaluru
Job Information

Work Experience : 3-7 Years

Roles & Responsibilities :

  • Lead a team of sales associates, product specialists, and Team Leads.
  • Work with the senior management team on setting sales targets and operational SLAs and deliver on them for all inbound and outbound sales processes.
  • Create and optimize processes to allow your teams to build healthy pipelines and maximize conversions.
  • Assist with the definition of quarterly & long term business plans.
  • Drive initiatives such as: capacity planning, talent sourcing, hiring, training, mentoring, and attrition management.
  • Identify and analyze key sales metrics to provide insight into overall business and customer trends.
  • Work closely with the Erictos’s marketing team to optimize marketing campaigns.
  • Assist with definition of new products and identification of growth opportunities.

Required Skills

  • Candidiate must have at 6-8 years of experience in leading multi-level sales teams in the IT Products/ITeS space.
  • You understand call centre operations and how to scale large sales teams and infrastructure to handle high volume sales.
  • You are a people’s person and have demonstrated significant success in mentoring and motivating your teams.
  • You are highly numerical and have an eye for detail and numbers.
  • You produce compelling verbal and written communication.
  • You are passionate about growing a business in the Consumer Internet space
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